Terms of Service
Rules and guidelines for using KPRM CRM.
Acceptance of Terms
By accessing or using the KPRM CRM platform at https://niatech.kprmmedia.co.za (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms are a legal agreement between you and Niatech / KPRM Media (“we”, “us”, or “our”).
Description of Service
KPRM CRM is a private, invitation-only customer relationship management platform designed for marketing agency operations. Features include:
Pipeline and client contact management
Social media scheduling and planning
Email campaign builder and delivery
Google Calendar integration
Team inbox and collaboration tools
Access and Accounts
Access is restricted to authorized users only. You may only use the Service if you have been granted access by an administrator.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate access for any user who violates these Terms.
Acceptable Use
You agree not to:
Use the Service for any unlawful purpose or in violation of applicable laws.
Upload, post, or transmit any content that is harmful, fraudulent, or deceptive.
Attempt to gain unauthorized access to any part of the Service or its infrastructure.
Reverse-engineer, decompile, or otherwise attempt to derive source code from the Service.
Use the Service to send unsolicited bulk communications (spam).
Interfere with or disrupt the integrity or performance of the Service.
Google Calendar Integration
The Service offers an optional Google Calendar integration. By connecting your Google account, you authorize us to access your calendar data as described in our Privacy Policy. Use of this integration is also subject to Google's Terms of Service. You may disconnect the integration at any time from the Settings page.
Intellectual Property
All software, design, and content comprising the Service (excluding data you enter) is the exclusive property of Niatech / KPRM Media and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. No other rights are granted.
Data you enter into the CRM (client records, pipeline data, etc.) remains your property. We do not claim ownership over your business data.
Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by applicable law, Niatech / KPRM Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.
Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately.
Changes to Terms
We may modify these Terms at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in South Africa.
Contact Us
For questions about these Terms, please contact us at:
© 2026 Niatech / KPRM Media. All rights reserved.