Privacy Policy
How we collect, use, and protect your data.
Introduction
Niatech / KPRM Media (“we”, “us”, or “our”) operates the KPRM CRM platform accessible at https://niatech.kprmmedia.co.za (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
Information We Collect
Account information: Name, email address, and authentication credentials managed via Clerk (our authentication provider).
CRM data: Client contacts, pipeline records, tasks, and other business data you enter into the platform.
Calendar data: Google Calendar events and availability when you connect your Google account via the Calendar integration.
Email activity: Metadata related to emails sent through the platform (sender, recipient, subject, send timestamp). Email content is not stored after delivery.
Usage data: Pages visited, actions performed, and interaction data collected automatically for security and performance monitoring.
How We Use Your Information
To provide, operate, and improve the CRM Service.
To authenticate users and enforce access controls.
To send transactional and operational emails on your behalf.
To sync and display Google Calendar events within the platform.
To detect and prevent security threats or abuse.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-Party Services
The Service relies on the following third-party providers, each operating under their own privacy policy:
Google API Data
When you connect your Google account, we access only the Google Calendar scopes you explicitly authorize. We do not access Gmail, Google Drive, or any other Google services beyond what is required for the Calendar integration. Google OAuth tokens are encrypted at rest and used solely to display and manage calendar events within the platform. You may revoke access at any time via your Google Account settings.
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at the address below. Some data may be retained for a limited period to comply with legal obligations or to resolve disputes.
Security
We implement industry-standard security measures including encryption at rest and in transit (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure; while we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your personal data.
Restrict or object to processing of your data.
Withdraw consent for optional data processing at any time.
To exercise any of these rights, contact us at sthabisod10@gmail.com.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
© 2026 Niatech / KPRM Media. All rights reserved.